Is300 believes digital entertainment should be enjoyed in a balanced and healthy way. This page provides guides, self-control tools, and support information to help you play responsibly.
Is300 takes our social responsibility seriously. This platform is designed as a source of entertainment and recreation — not as a way to generate income or solve financial problems. We want to ensure every user enjoys a positive, controlled, and enjoyable experience.
Our goal is to provide a safe gaming environment with easily accessible control options, clear information about risks, and support channels that are always available. is300 does not encourage users to spend beyond their means or play while under emotional stress.
We encourage all users to set personal limits early on, understand their own boundaries, and reach out to us or a professional if they feel their control is starting to slip. Acknowledging a problem is the single most courageous first step you can take.
Recognising early warning signs is key to staying in control. Please consider whether any of the following apply to you:
You find yourself using money meant for daily essentials — such as rent, food, or bills — to play.
You keep playing in hopes of winning back money you've lost — this is a serious warning sign.
Gaming is disrupting your sleep, meals, or daily activities that are important to your physical and mental wellbeing.
You've started hiding or concealing your playing habits from people close to you, such as family members or friends.
You play to escape problems, stress, or negative feelings — this points to an emotional dependency that needs to be addressed.
You intend to stop or cut back on your play time but find yourself unable to do so consistently.
The best way to enjoy online entertainment stress-free is to set clear limits before you start playing — not after. is300 encourages users to adopt the following approach:
Set a maximum amount in MYR (RM) that you're comfortable spending per session or per week on entertainment. Treat this amount as a cost of entertainment — like a movie ticket or a dinner out — not as an investment you expect a return on. Once that limit is reached, stop your session calmly.
Set a time reminder on your phone before starting a session. Take at least a 10-minute break for every hour of play. Avoid playing continuously for more than two hours in a single session — a fresh mind makes better decisions.
Avoid making betting decisions when you're feeling angry, sad, tired, or under financial stress. Unstable emotions can cloud your judgment and lead to decisions you'll later regret.
Set a maximum daily or weekly deposit amount in your account settings to keep your spending in check.
Activate the temporary cool-off feature to suspend access to your account for a set period — from 24 hours up to several weeks.
If you need a longer break, you can apply for a full self-exclusion by contacting the is300 support team.
Review your deposit, withdrawal, and play time records in your account to get a clear picture of your usage patterns.
To activate any of the self-control features above, log in to your account or contact is300 support via live chat.
Is300 strictly prohibits any individual under the age of 18 from registering or using this platform. The registration process requires age verification, and is300 reserves the right to request identity documents at any time.
If you're a parent or guardian concerned about a child or teenager accessing online gambling platforms, we recommend the following steps:
Is300 welcomes such reports and will take prompt action to investigate and close the relevant account.
Online gaming should make up only a small part of a balanced lifestyle — not become the centre of your world. is300 encourages users to maintain healthy relationships with family and friends, keep up with other hobbies and activities, and take care of their overall physical and mental wellbeing.
If you or someone you care about is showing signs of problem gambling, we encourage you to seek professional help without shame. Acknowledging that you need support is a sign of strength, not weakness.
Gaming should bring enjoyment, not stress. If a game starts to feel like a burden or an obligation, that's your cue to stop and take a break. is300 is always here to help you stay in control — reach out to our support team via live chat or email at [email protected]. You can also check FAQ for more information on the self-control options available.
The is300 team is always here to help you use our self-control tools or answer any questions about responsible gaming. You don't have to go through this alone.